To send email notifications from a specific email id, please follow the below instructions - 


  • Go to Setup | Email Administration | Organization-Wide Addresses | Click on Add.
  • Give appropriate name in the Display Name textbox | Enter the email id which should be seen in the from field of sent email in the Email Address textbox.
  • Please select the appropriate radio button - 
    1. Allow all profiles to use this From Address - this will allow all profiles to use the email address in the from address field while sending emails
    2. Allow only selected profiles to use this From Address - Select the profiles you want to provide this feature from the picklist situated below.
  • Click on Save.
  • Once you do this, the status would be shown as Verification Request Sent with the date against it.
  • Please login into the emails and verify this link. Once done with this, you can use this particular email address in the task action 'New Email Alerts' of the workflow rule.
  • You will be able to see the email address in the From Email Address picklist.